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How
does the Tracking system work?
When an agent books a shipment, the details
are passed to the Move-Commerce system ( 'How
do I update Move-Commerce' for the different methods of passing
information to Move-Commerce). When 'booking' a shipment on Move-Commerce,
you can specify which of the parties involved are to be allowed
to view the shipment and which parties can update the shipment
status (see 'Where does the information go?'
below). You can also specify which 'events' will be reported -
for example, on an export shipment you may want to record the
Pickup date, Sailing date, Vessel arrival date, Customs clearance
date and delivery date.
If the 'booking' agent consigns the shipment
to an origin agent and/or destination agent, the details will
be passed immediately to the agents by e-mail. The agents can
then update the status of the shipment, if you have given them
permission to do so.
Once the shipment is on
Move-Commerce, the status can be updated by many different parties
(subject to the 'privileges' you give to each party). The parties
involved can include Origin & Destination agents, Relocation companies,
Corporate accounts & Clients, Freight carriers and Customs offices.
The Shipment details and
the status information can be viewed at any time by any of the
parties.
The
information is also used to provide reports for your Corporate
Accounts and clients.
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